Family, friends, hospitality and other words that string together as a family. Have friends from afar? “Feminist slaughter sheep and as music”, have friends come to it is a privilege, a blessing.
Were humane, God has Shinto, ghost ghosts Road, speaking for his father fatherhood, running home, said family financial situation, filial piety with filial piety, women are the Women, Friends Road, friends say, teaching the teaching profession, business as Jia Road, tea with the tea ceremony, flower arrangement with flower arranging, flattering with fawns, even among thieves. So what hospitality? Naturally pay attention to hospitality.
To understand the hospitality, the first to distinguish between host and guest in the. Lord is the master, that is, hospitality shuttle side. Bin the guests that visit, paid respects, temporary side. Theme owner home, home environment, the local scenery, culture old consistent, rituals into practice, the natural language term action. Guest home class, to avoid to shift shape, displacement, popular foreign exchange, MO distinguish false sincerity, it must be prudent and careful observation to be made then the concept of line. But the subject and object meet if each Xiangde the key to the host.
Generally speaking, honesty, respect, satisfied, happy words should be the master of the basic attitude of hospitality.
Honesty is the premise, no matter which party guests, have to be honest. King is the obvious sincerity with, but King could not more than etiquette, so guests do not have a sense of neglect. “Book of Rites” cloud; “master King off, then the first Outback.” Means that this layer. Namibia is to accept and accommodate, is the opposite of resisting row. Finally, the guest and the joy, the so-called “friends from afar.”
Bin Li attention to guests comfortable, no strangeness, as in your own home. So we have a “home” of the idiom.
The ancients recorded “off melancholy,” “customer Tears”, “off pregnant” more than the poetry in particular, such as Meng verse: “Move boat mooring Example smoke, nightfall new customers worry.” Kong Shangren “Peach Blossom Fan”: “injury back, write new words, customers worry township confusing as silk. “Shen Nan about some sentences:” I heard geese flying south at night, off night Zhanyi tears. “Zhang Yong Sung’s” rainy night “written more bitter:” curtain curtain rustling bamboo homes deep, with lights off Huai Yin lonely. unprovoked order a night rain, dripping homesickness Miles broken heart. “All these circumstances, the owner of the care needed careful understanding. So, Mencius earnestly warned us: “respect for the elderly Salesian, without forgetting Bin Brigade.”
Both host hospitality so, then the home side still need a class on stress “off Road” mean? Of course necessary, but also quite an art. In short, is the owner about courtesy, polite guests. Host for the guests as possible to the thoughtful, guests should try not to trouble the master. “When in Rome” and “off with the Lord will be” two idioms, best reflects the “off Road” is about. These two did, the owner will be from “hard colors” to “color hi.” Another phrase “not as good as from a respectful life”, says This is the meaning. “Off Road” the most taboo is “to become masters.” Subject and object of each bit, according to traditional etiquette, be regarded as an insult to the host.
How to receive guests
First of all, welcome guests to dress neatly. Not Yishanbuzheng. If guests visit during meal-time, should Fangxiawankuai actively stand up to meet. If you are lying down to rest up to immediately apologize. Open the door again when smiling.
Guests entered the house, please the guests seated, a cup of warm water, or the end of some of the fruit, that one master passion.
Do not Ignore the guests, the best a man lost the Lao Ke, one thing busy preparing for guests, and prepare some fruit, tobacco, peanut seeds or something.
In good faith the most important. Sit, sit down, please attendance, tea, the tea, the tea.
Talk with students to grasp the sense of proportion. Do not show impatience.
Language to respect and strive to trust in
Courtesy of the familiar term customers are “regular courtesy of care, be grateful.” “Thank you, Please take your pick.” In short, and guests must not involve political, religious, cause conflicts
How to serve a customer?
1, with the customer to maintain a distance of about 1 meter, do not stand in the same place a long time, do not just stand next to customers, has been looking at other customers, to always look around the store shopping situations.
2, when the customers for the purchase of goods and hesitant which, the staff should encourage customers to our shop, the company generated a sense of trust, appropriate emphasis to the quality of the goods, the company’s reputation and scale of advantages.
3, when the customer requests a discount, the clerk should politely explain: OUR marked price of goods at reasonable prices and quality assurance.
4, when the customer behavior for something radical, the other employees came forward to take the initiative to apologize for the staff concerned, the relaxed atmosphere.
5, when a customer accidentally damaged goods should be politely explained well, and ask the customer payment.
1, a reception address: Miss, Mrs., Mr., comrades, aunt, Hello!
2, welcome to English: You come, you are welcome to visit,
3 Greetings: Good morning, good morning, good afternoon, good evening.
4, congratulations to you: Happy Holidays, Happy New Year, Happy Birthday, etc.
5, Apology: I am sorry, please forgive me, Excuse me, indiscreetly.
6, farewell: goodbye, welcome to your next visit
7, thank you: Thank you. Very grateful
8 Responses: Yes, Yes, I understand, thank you for your kindness, You’re welcome, it does not matter.
9, consult the language: I can do for you? Do you like it please you?
Second, to meet with customers to be smiling, asked the guests to concentrate, listen carefully, his eyes looking at the customers face, remember dead staring at customers, do not interrupt the customer conversation
Third, and guests in conversation, to stop the work of the hands, watching the customers, smiling, when the customer asked the price space, we must quickly correct answer, no answer at random. To answer customer questions, affable manner, tone is moderate, Answer quickly, clearly,
4, gesture: guidelines for the customer orientation, the finger toward the target, while looking at the objectives of the eyes, and watch to see whether the customer has instructed targets.
V. behavior: a dignified and decent manner to, welcoming the first time to go, see a visitor walking in time, the customer had to give way, peers do not rob Road, interpersonal reasonable manner, everything culminates in a good sincere service spirit.
Six, consummate service skills: for different customers, the premise of the standard services, flexible use of services, skills, and strive to achieve customer satisfaction results., Customers Zuodao accurate, timely, responsive, prompt and correct service efficiency , hardworking and have a skilled professional and service skills.
Mad clients are the following four categories, 1. Stubborn eccentric 2. Nagging in 3. Megalomania and 4. “I want your boss,” who
Solution: 1. Manage the expectations of the other 2. Give him a reason to praise their patience 3
To avoid errors: 1. Humor 2. Talk too much
Be the first point of call division; Generally speaking, home to some division of labor, who cares who’s who eat tubes, accompanied the guests who care, who led the guests go out and play tube, and so on, this is the division of labor should be of.
Distance degree, under normal circumstances, there are four kinds of interpersonal distance, relationships are different is not the same distance.
1. Closer personal distance from reality is called, is less than half a meter or even close to infinity, Department of families, couples, lovers of the distance
2. Public places, the distance is? We call communication distance, also known as conventional distance, how far it actually is? Between half a meter to a meter and a half is one step, you and any strangers in public to get along, this is the best distance, too far away is sometimes not necessary, but too close violation of other people’s space, will others have the kind of prevent and suppress the feeling that this is rude, you should pay attention to this point.
3. Etiquette distance, also known as respect for the ritual from a distance, like I am the podium and our distance from the audience, is the ritual distance, this distance is it? Is a lecturer at the stage that I respect a distance.
4. The fourth distance, a distance of distance, also known as public distance is three meters outside. Go to public places, and in particular to go abroad, it is very important.
Pay attention to morality, to public places to go, civic awareness is very important.
1. Do not waste spilled goods and spitting everywhere.
2. Do not create noise
3. Do not crowd others
How to choose a good reception of the time and place?
In the reception among hospitality for the guests but the top priority. To do reception work, it is important to their courtesy.
1, the time conditions. Entertaining guests of the time conditions, mainly related to two basic questions. First, when the formal guests arrive. Second, the guests will stay long. If the guests to visit the official door, because reception staff ill-considered, but admitted by the other side, was thrown aside, or being driven, it will undoubtedly hurt deeply, and undermine the image of the unit. That some people will be paying visits, or discuss with others invite a guest of their home when the experienced people will know in advance with the other official arrival time and will stay longer. If there is no special reason, the owner is usually not a party to holidays, noon, night time as entertain guests.
2, space conditions. Entertaining guests of the space conditions, referring to the hospitality of the specific location of choice. In general, the official activities of the regular place of hospitality, offices, reception room, reception room, and so on. General visitors reception in his office. Receiving important guests, choose the reception room dedicated to hospitality. Reception as a very distinguished guests, and sometimes they can also choose the highest grade reception room – the VIP room. As for the reception, the more specific questions for the reception on the person visiting. When necessary, the guests have to set guidelines for use of the “lodestar.”
Entertaining guests of the location is determined, its interior is often necessary to carry out some necessary arrangements.
1, note that light. Should be mainly of natural light, supplemented by artificial light sources, not to make light is too strong or too weak. Entertaining guests, especially the VIP reception room of the best face south. Such as direct sunlight, you can set the blinds or curtains to be adjusted. Use of artificial light sources, it is best to use dome light, wall lamp, try not to use the lamp or lamp, in particular, not to direct exposure to the guests. Use of lights, lamps diffuse light or waterfall, is also unnecessary.
2, Note color. Entertain guests live, usually should be decorated both serious and generous. Especially the main decoration, display color, a sense of control within in one or two, better not to make it more than three. Otherwise, it will allow guests dazzled, confused. In the choice of reception site’s main colors, do not use too dull white, gray, black, do not use too warm red, yellow, orange, and do not use easy to give people a sense of frivolous pink, gold or silver. Creamy white, light blue, grass green all colors, a good choice for the party.
3, note the temperature. Room temperature to about 24 ℃ Celsius is the best. Because it is the body temperature of the “golden point”, is the most comfortable. Room temperature is below 18 ℃, often is unbearably cold. Celsius temperature higher than 30 ℃, then it may cause heat unbearable.
4, pay attention to humidity. Generally believed that about 50% relative humidity, most are comfortable. Relative humidity is too high, often feel oppressed people feel depressed, shortness of breath. Relative humidity is too low, then people will feel dry and unbearable, prone to static electricity.
5, pay attention to quiet. May be laying the carpet on the floor, and to reduce the voice of walking; double-glazed windows can be placed so that noise; table pad can be placed to prevent the cup when placed to speak out; door shaft can add oil to avoid close open the door when the noise ceased.
6, attention to health. Within the hospitality room, be sure to keep the air fresh, ground in relaxation, the walls clean, bright and clean, appliances clean and.
7, pay attention to furnishings.
The first is to ensure practical. In general, within the hospitality room to place the necessary furniture and audio equipment can be. Necessary, can place a number of potted plant or flower arrangement. Such as certificates, awards flags, trophies and other prizes, drawings, tapestries, wall hangings and other decorative objects, is not necessary to display or hang them.
Second, is to use less is better.
Third, is to remain intact. Generally should not be disabled, broken, times, loss, bad, waste of materials. Insist on shoddy, or make it “minor injuries no less than firing line”, often more harm than good.
Seating arrangement: 1, side door to the. A “relative-style” seating, the seats usually face the door for the attendance should be allowed for the guests; with his back to the door of the seat for Xia Zuo, advised by the master himself in this table.
2, to the right is on. “Parallel” qualifying standard practice is to be seated side by side Both sides face the main entrance. At this point, to the right side, we should ask the guests to be seated; to the left under the seat should go to the master himself.
3, center for the last. If fewer guests, and host more parties who participate in the meeting when, often by the host side of the staff sat around a certain way, or around both sides of the guests, and invited guests living in the central, showing a “Zhongxingpengyue “The state.
4, beyond the upper. Reason is simple: those vulnerable to disturbance from near the door, far away from the door of those who are disturbed by the less.
5, good seat for the last. The couch is better than single sofa, sofa than chairs, stools than chairs, high chair seat is better than low, wide and comfortable seat is better than small and not comfortable seat.
6, free for the last. Sometimes, due for host seat, guests can choose a seat, and has seated, the owner should go with the flow at the moment. Go door to door when the guests, the owner must make all their own performance is quite satisfactory spot.
Specifically waiting for: to prevent the guests came to visit, “admitted by” the other side of the staff responsible for entertaining at least 10 minutes to reach the two sides agreed place. When necessary, should be dedicated outside the main entrance at the appointed location await guests.
Up to greet; hospitality: First seat to others. Second, we must keep on behalf of the hat. Third, a tea pouring. When the drinks for the guests, and pay attention to guarantee the supply of clean and sanitary. Fourth, attentive help solve the problem. Serious focus. Conversation with the guests, be sure to hear from him in earnest, concentrating, must not one mind, the answer to my question. To do so, will offend others. Do not entertain the guests at the time busy with other matters. For example, phone, fax, marking papers, looking for materials, or conversations with other colleagues, and so on. If have to temporarily leave about half-way, or pick up your phone please, do not forget to guests in advance apologize. Best not within the same location at the same time from different places of reception. If the case of this situation can be “first come first served” order of reception, you can also arrange other officers to be received.
Enthusiasm to retain: Under normal circumstances, regardless of Both sides met with the length of time whether a specific agreement, the guests must leave by the other party the first place. Master first proposed to see a visitor, or to their movements and expressions imply that the meaning of disgust customers are extremely rude. When guests make to leave, the host usually should be warm and to retain their. Can be told of each other their “busy” or ask people “sit a while.” If guests insisted on leaving, the owner can get up in each other after the first up both hands.
Eight tips for successful business hospitality
Entertainment work contains the artistic imagination. Business managers should have this awareness. To get the business and successful cooperation, must be really happy customers. Business entertainment should be seen as an investment, it is best to have a clear purpose. Explicit purpose of referring to specific needs.
The basic principle is the entertainment business can be high consumption, but to combat waste.
The secret of success is the hospitality business carefully, taking into account the preferences of each guest, they will be glad you careful.
Business entertainment is a frequent activity, a cup of tea from the office work to entertain the guests eat meals, to high-level official banquet.
Entertainment can be good business to start from the following.
1. The basis of one-up understanding of the guests.
2. On the new and old friends are warm and treatment.
3. To get help, sincere expression of gratitude to you.
4. Do not be shy to promote your business occasions, their own (which we still do not enough).
5. Get warm welcome to return at an appropriate time to consider.
6. Strengthen relationships with existing customers (80% of our business profits may come from the 20% of customers).
7. In the hospitality business in improving the company image.
8. Note that in the reception process to emphasize the company’s mission, but to do a smooth and beautiful.
How to entertain guests at home?
1. If guests first visits to the guests to their families in the same time, the family members to the guests briefly elaborate. If you are a frequent visitor to speak to the natural, but too polite people uncomfortable.
2. Guests visiting the parents should be affectionately called “Uncle” or “Auntie” and active seat, Diyan tea, to be humble when talking.
3. Younger guests to a warm reception.
4. And guests talk, the best is pick up some pleasant topic, 10000 guests accidentally touched the sad thing, they should immediately apologize and give them comfort.
5. There are particular about offering each other cigarettes. Offering each other cigarettes should see the object and to form properly. Best to tactfully ask questions before offering each other cigarettes, is not strong delivery. Many cigarette in my hand, back and forth above yourselves, it is unhealthy.
6. Tea Ceremony is the traditional way of our hospitality. From the health point of view, some attention to the best tea. Use tea pots, tea cups have handles, not the cup with no handle to avoid hand and the cup body, cup mouth touch.
7. Dinner guests to stay for the guests and take their food seems quite normal, in fact it is very healthy. If the owners want to express the meaning of hospitality, use chopsticks, soup spoon Gongshao take their food, do not use their own chopsticks to the folder.
8. If you and the guests in the living room watching TV, they have to please the guests choose their own platform.
9. If you live overseas guests at home, do not let guests sleep on the sofa, and should take the initiative to take care of the guests wash.
Guests leave, they should be courteous to both hands. Some of the identity of the owner because of different visitors, so there is no obvious difference, in fact this is very true, no matter what the guests should be treated with courtesy, so as to reflect your accomplishments. Farewell to approach real, natural, do not rush or to meet, for every guest should take care to, but can grasp the extent appropriate, to make a kind of memorable guests, or respect and friendship precious sense of superiority.
Ordinary language can be said “goodbye”, “walking” “Welcome to our next” “later also invited to teach.” If the other party did not come close to someone, but also in before leaving, said, “Oh, next time you had better come with so and so” For the first time to customers, to attention to detail, such description is in the vicinity of the transport, accommodation, or call regular customers escort.
“You take a good, welcome to play next time,” “Next time I remember coming to play this game,” “Next time must come ah, huh, huh” a lot of it, to see what you people, and generally smaller than they do It was very witty speech should, so give him one intimacy, he would be happy to come back to play next, because he will think you are friendly, happy to be your friend.
“Free next time,” “walking, ah, be careful driving down the road,” I think the phrase back on people listening feel good, so people think you are very concerned about him, of course, do not forget to say that in front of words.
Whether you are sincere or do, do all polite. And the elders say goodbye, the general is “walking your, ah, ah free always to sit”; and the same generation goodbye, very often hear is “take my family on the same home as their own, free to string on the door ah”; and Junior farewell, you can say “next time since the brother and sister can play, next time you come ah, I give you to prepare delicious”; Oh, this junior parents will think you are to take care of their children do at home. Actually, whatever was said about what to do, from the heart, it must be the best. We all love you.
If you and your about the same, speak, can be very random, but random, we should not lose faith, let him think you are sincere, genuine. Should speak with the elderly is very polite, because that is his respect, do not let him think you do not know how to behave a little bit of a junior.
How to entertain guests on formal occasions?
Daily meeting with a friend, we as a courtesy, usually first introduce the guests. Can be formal occasions, we must first introduce the master.
Reception staff generally must be followed behind the guests, and the other to maintain the angle of 30 degrees, so that guests can use the eye’s peripheral vision to see you, the conversation between you will not be affected as far away. ”
Seriously listen to the guest chat is the most basic respect for each other. This routine is very important in social, let alone formal occasions.
The basic etiquette guests
Meeting etiquette and skills
(1) the best names in greeting. The door into the reception room, your first sentence might be: “Hello, nice to meet you.” But it is better to say: “Manager Wang, Hello, nice to meet you.” According to measurements, the latter to be much more enthusiastic than the former.
(2) if the other party do not you sit down, you better stand. Cut to sit down, you can not smoke, such as the other side you smoke, you should say: “Thank you.” Remember that was not to get the soot and Commelina floor, it was very inappropriate.
(3) take the initiative to start talks, treasure meet time. Although you already know some of the other circumstances and purpose of the visit, you still need to take the initiative to open. You can re-emphasize certain issues and notes. This not only reflects a person’s mental outlook, is also the need for politeness.
(4) Do not rush to produce the information you carry with, letters or gifts. Only if you mention these things, and has aroused interest in each other when the show is the best time they. In addition, you have prepared in advance, when the other person asked you to bring information to the relevant questions, you should give a detailed explanation or description.
(5) to maintain the appropriate enthusiasm. In the conversation, not an issue if you pour enough enthusiasm, then, on the other side will soon lose interest in this issue.
(6) When the anger is difficult to suppress, we should end the meeting early. Anger will make you lose control of their own understanding of others and the objective scale. It will not help solve the problem, but will make things worse.
(7) learn to listen to art. There are two requirements to listen to, first of all to give them time to speak aside, then listen to “obedient listening.” If the other party speak first of all, you can not interrupt each other. Should be prepared to take advantage of the right time to the other party to respond to and encourage each other go on.
Can not seriously listen to people talk, it can not “obedient listening”, not to alert, clever answer other questions. Remember: whether social occasions or at work, but one should be good at listening to the accomplishment.
(8) to avoid the adverse action and attitude. Playing in the hands of small things by hand from time to time geography hair, stir tongue, clean teeth, Taoer Duo, gaze nails, calligraphy and painting the ceiling or behind each other so that both the demeanor of these actions.
Should not forget their own identity to the posturing and played close: “We two can talk about anything, if on the other, I did not mention this too!” Slang words and foul language should be avoided.
(9) to be good at “management mess,” and learn to articulate. Articulate people a lifetime. Speech is not a general one, often a cause for resentment: narrative does not focus on the chaotic thinking clue who often force people to try to avoid him. In general, if you never worry if people will become disgusted with you, it means that you have aroused the resentment of others.
(10) To be honest, frank, but also restraint. If a trivial matter on the sham, it is possible to make your entire effort. Once you suspect the other dishonest, as you all will be overshadowed extraordinary. Everyone is not perfect perfect, so you can honestly talk about or admit their own shortcomings or mistakes. Commenting on the third party should not lose body mass tolerance of others, the uncontrolled use of harsh language only makes one wonder: “Who knows one day, he might say I am behind it.”
(11) for a sound and tone of self-examination. To do I want to record 5 minutes, then listen to it clear, guttural, nasal too heavy? Speed what? Tone inanimate, insipid it? If not satisfied, then recorded a listen to improve. Energetic tone of voice will make you look younger. This power lies more than usual care practice.
(12) other qualifications than you, if shallow, knowledge is low, you should take special notice of self-superiority exposed. When you introduced their enviable degree titles, etc., the other party have to talk about his situation accordingly. In order to avoid the other humbled, introducing yourself, you should be cautious. Applaud the other side can. Excessive care and preaching should be avoided, to show good faith and spirit of cooperation.
(13) Note that clothing and hair. First met on a non-clean impression people often will cast a shadow over your self-confession. Entrepreneurs usually slovenly, before the meeting to ask knowledgeable people, let him according to your age, size, and seasonal factors such as the design professional about your clothing and hair.
(14) end of the meeting, do not forget take your hat, gloves, briefcases and other things. Concise language should be appropriate farewell, to restrain myself not to go out Shiyou lead to new clinical topics, because there is no reason to believe that the meeting is the climax of farewell.
Business handshake etiquette
Standard way handshake:
Line to the object 1 meter away from the hands, legs and precise, upper body slightly forward, his right hand, four fingers close together, thumb open with each other grips, moderately hard handshake, a little shaking up and down 3,4 times, then loose open hand, restitution. Shake hands with people, and demeanor should be focused, enthusiastic, friendly, natural, face with a smile, visual each other eyes, and greetings to each other.
Handshake sequence:
Between men and women shake hands, the man to wait for the woman to shake hands after the first hand, if the woman does not reach out, no intention of shaking hands, with a nod or bow before; between guest and host, the host should first reach out customers, to welcome; seniority of , the young have to wait for the older first hand; between the upper and lower levels, lower to higher levels such as first hand, to show respect. Avoid cross over to shake hands at the same time, to wait for someone else and then hand finished grip. Handshake to the very concentrated, watching each other’s eyes, smiling greetings, shaking hands Do not look at a third party, not to look around, this is not respect each other’s performance. Soldiers wearing cap and shake hands with each other, they should first salute and then shake hands.
The intensity of shaking hands:
In order to express a warm and friendly handshake, it should be a little bit hard, but do not hold each other’s hands as the limits of pain. Under normal circumstances, do not shake hands with force, can hold about. Man and woman shaking hands can not grip too tightly, Westerners often hold a woman’s finger, but old friends can be an exception.
Handshake duration:
The length of time to shake hands shake hands with the two sides according to the closeness of flexibility. First meeting, and generally should be controlled within 3 seconds, should not hold the hand of the opposite sex a long time do not let go. Even if same-sex hand holding, time should not be too long, unable to stop to avoid each other. But time is too short, would be perceived as arrogant indifference to muddle through.
Handshake taboo:
Do not shake hands, wearing gloves or wearing dark glasses, one hand can not be in your pocket. Only women in social situations can shake hands with people wearing gauze gloves. When shaking hands should not be made a lengthy speech, nodding hands, too polite, only to let the other uncomfortable, uncomfortable. When dealing with Christians, to avoid cross-handshake. This shape similar to the cross, in the eyes of Christians, is considered inauspicious. Arabs, Indians deal with, should not shake hands with the left hand with others, because they think the left hand is unclean. In addition to the elderly or women, sitting, shaking hands with people is rude, as long as possible, should be standing up.
Hospitality details
In modern life and social life, inviting friends to dinner at home should be said that the most courteous hospitality, and so, in the reception of the details have to be careful not to accidentally faux pas because offended customers. Likewise, the invited guests should pay attention to guest etiquette to show respect and gratitude to the host.
Now many families like to use disposable paper cups for guests to show a clean. In fact, this is some rude, disposable cups only suitable in the family dance at the same age and so many people gathering to use. Call for special guests, the host should entertain guests with good things, not using disposable cups seem to see the guests very seriously, it is impolite to the guests. If you and your guests feel at ease, or use disposable cups, you best prepare for a few nice cup seat child care, so the official number, but also show respect for the guests.
Dining etiquette to know how many
General Etiquette
There should be an elegant dinner for grace and good manners, hand washing should be clean, hair should be neatly combed. To sit upright, legs move closer to two feet flat, legs should not overlap. Ministry of hands and elbows from the table. Admission, the desirability of a white napkin in the lap shop (napkins only Cazui not wipe). Dining, there should be a happy expression. Eating should be natural, calm, chewing food more slowly, soup Do not send in the sound. If unable to control applied to a handkerchief when sneezing or coughing, cover your mouth and nose, bow to the side, to avoid noise. Can not blow your nose at the dinner table, used a handkerchief graze or go to the bathroom; feast on freedom of speech should be relaxed, not sit in silence, not only with one or two conversations. We should pay attention when talking to the contents of the conversation, but also pay attention to the art of conversation. King shed, the upper body straight, legs firm. Need to drink, the protocol should be the order of toast from the host and the guest of honor first. A formal banquet, President generally should not be the main person first proposed, superiors, elders, men s health. Urge somebody to drink enough is enough, especially in international communication forum, should not urge somebody to drink. Avoid drinking too much, to control one-third of my drinking capacity is appropriate.
Correct the “naked”
In the seat, the side of good meals prepared on the one hand can be free with the people I talk to in order to create a harmonious atmosphere dining. Do not zone out and Wuran sitting alone; eyes mediocre and do not stare so cold on the table, or subconsciously Monong cutlery, do not wait to show a look.
When the start of the meal, with particular attention to the following:
First, a toast to indicate the beginning of host, guests can begin; guests can not rush ahead in the host.
Second, take their food to civilization should be in front of such dishes to their own, their own re-Dong Kuai, do not rush in front of the neighbor; time and take their food should not be too much.
Third, too fast, not only conducive to digestion, but also at the table manners. Must not be large to my mouth, wolf, this will give people the impression left greed.
Fourth, not picky, do not just stare at their favorite food to eat. Or hastily favorite dish piled up in your own plate.
Fifth, the action to be elegant dining, and take their food sitting next to him when not met, not to the food tray and Slide table, do not turn the soup secretion.
Sixth, do not send any unnecessary sounds, such as soup when the “grunt” bite mouth “Baba” sounds, which are vulgar performance.
After dinner, you can use napkins, napkin or small towel Cazui waiter brought, but not neck or chest rub; uncontrolled postprandial not burp or belch; the owner has not indicated the end, guests can not leave XI.
The taboo use chopsticks
During the long life of practice, people cooperate with chopsticks etiquette on the formation of a number of taboo:
A bogey knocked chopsticks. That is waiting for meals, not at a table, chopsticks in one hand and a random beat, or beat a bowl with chopsticks lamp or cup.
Second, avoid throwing chopsticks. Release in fasting chopsticks, the pairs of chopsticks should straighten out, then gently placed on each person’s dining table, far away, you can asked people to hand it over, can not be readily thrown on the table.
3 bogey fork chopsticks. Chopsticks can not put a transverse cross-pricked, not one is a big head, a small head. Chopsticks should be placed next to the bowl, can not be put in the bowl.
4 avoid inserting chopsticks. In the middle of dinner to leave temporarily for any reason, the chopsticks should be gently put food on the table or the plate can not be inserted in the bowl.
Five Note command chopsticks. In and take their food, do not put chopsticks as props, the table littered with brandish; also not to please others with food when the chopsticks Chuodao front of others, this is rude.
Proper use Western cutlery
Chinese people used to use Chinese food dishes, while Westerners are accustomed to using knives and forks, and a considerable stress. The different uses of different knife and fork and can not be confused. So when we eat Western food, the West should understand and follow the liturgical norms.
Dining food dish should be placed in front of people. The right place knife, place the left fork, both by using the sequence from outside to inside swing. All seats are met to eat dishes, these dishes will in accordance with appetizer, soup, seafood, meat, cold drinks, baked goods, salad, dessert in the order assumed.
Typically, knives, forks are in pairs, except soup spoon is a single use. Meals generally start from the soup, put a spoon in front of you is the biggest spoon, eat it on the right side of the outermost plate. Table knife, fork with 3 as the limit, when the run out of three after dropping the dishes, then put a new fork with the food. Meal of sweets and another fork and spoon. Coated with the butter knife butter bread, bread plate should be placed on the left. If the fish on the menu, then it is usually used after sending the soup. Table are special fish fork, meat fork it on the outside, slightly smaller than some of the meat fork.
Note that the West only eat salad to eat with a fork to the right hand fork, fork pointed upward. Typically, there is a special fork to eat salad. In addition, you should take bread by hand, instead of fork.
Bread on the side of the saucer or the edge of the platter. Tu bread and butter, and broke off a piece of bread from a knife to wipe eat some butter, not to cast a single piece of bread and butter all at once.