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1) extensive contacts – in addition to doing honest communication, advanced suppliers, products, and other charges ranking resources, Ali Baba and some free resources for services such as hardware Cologne Show in Germany, the United States Hardware Show, the exhibition can be free for you creating source, open up your sources of revenue.

2) The patient replies – some very simple customer inquiry, and only few of the words, but do not underestimate these words, do not attach importance to it, I almost lost a big customer. One day there is a message from the United States, only one sentence asking vehicles to our unique product, the price is much, other have nothing. I began to think who is and I joke, simply reply to him, so he gave me detailed information, did not think he suddenly called me, I have put pictures online to many of his customers, their customers like my product, give me the next big order, please quote me immediately, I was on the reported price, he was pleased shows give you a 300-day car deposit, immediately produced, and I will contract quickly written fax to him. I was very surprised how such a large customer almost made me give missing. Now he has the largest and most iron is a good customer. There are some customer letters very complicated, a lot of problems, some asked very professional, so many sales staff can then reply, which requires sales staff have a high level of professionalism to be very professional in this line of products to well known, can be drawn that the advantages and disadvantages of the product, it is best to personally produced products.

3) accurately judge – often to the e-mail clients are inquiry, after a few letters, no reply had. On this situation, we should do about it? Actually very simple, look at this group of customers inquiries, or alone exercise. Group exercise: Most of this product to your customers are asking about the price, you can not really determine the order in his hand, or such products before he did, but now there are no price fluctuations do not understand, so he wanted to do further to determine whether the order; single inquiry: is this the customer is only one product or several products targeted asking price, and asked a very professional, but to let you take a little bit, even internal structure components have asked you what situation, indicating that customers have bought and used this product, the product is very familiar with, and now he’s back to customer feedback some of the product, he needs to know, and he also judge you and your plant is not the This product knowledge is not your production plants. How do you plant technology and so on. This client is a large buyer, through his understanding of market needs, understanding customer feedback to improve products to better sell their products. This buyer is a long-term buyers.

4) take time – saying that good: time is money, time is effective. In Yongkang, the factory have done a lot of senior Alibaba supplier, but the real good piece of site Alibaba few manufacturers. There are many reasons. On the one hand, some plants provoke the field sales staff, some plants develop their own sales staff, some of these people experience is very rich, some are very lacking. Experienced people, to get started quickly, the performance is very obvious; lack of experience, started slow, performance is not ideal. On the other hand, the factory’s own platform, also affect the level of sales operations, some factories, fearing their own internal secrets spilled outside, only the surface of things to the sales staff, products, technology, construction, materials, cost accounting, not to sales staff to understand, resulting in sales of foreign sales are difficult, delaying the time to respond to customer, and some can not even reply to customers of disappointment away. In addition, the sales staff in sales, we should note two points: first, to promptly respond to customer e-mail, do not let customers wait for you reply too long, savvy customers are always looking for a number of manufacturers to compare price and quality, ” shop around “phrase has always been the business motto is not wrong. Second, adjust the access reply time, U.S. customers are generally better in the morning and 7-8 point reply, timely communication with them; European customers generally better in the 17 o’clock reply, this time online customers, you can handle reply and problems. Can win orders, or sales to see if they can seize the opportunity.

5) feedback services – many of the manufacturers selling products in the future, they think business is OK, waiting for customers to return single. While ignoring the product is to track the customer to serve him in the end of. Many plants do several business, you lose a customer, some are big customers. Why is it so? The reason is the factory began to fight the customer, no matter what the conditions are agreed to put the customer, the customer said no matter what the price, are the first to say next. In Yongkang, this phenomenon is widespread. A friend of mine, to do a relatively powerful scooter, the vehicle’s hardware and software are communication, spoken English is also very good, but the lack of business experience. He found an American online customer, the customer asked him to exit the car must have a three-month shelf life, no matter what the quality problem in the United States, must pay damages. He was keen on the idea the customer, and signed a shelf agreement. Good, then have a problem, we Yongkang products may not quite understand, that the obligation of the commodity market you will know that the product is low quality with low price. Yongkang product a little better, but not much better there, because cheap, so there are buyers buy. But not to say that all of the buyers like to buy cheap goods. My friend on the one hand to the customer very low prices, on the one hand want to make products for long-term and customers, good idea. At first, he was loading with good accessories, you can try, can not meet customer requirements, he used the best parts, or can not reach, this time, he had to muddle through, just started mouthful of promises have been unfulfilled and do not count the original capital to complete the task, but to say the first shipment. A month later, the customer receives the goods, came the issue of quality of goods and mail, and require high damages. At this time, except for customers outside of diplomatic relations, has been unable to bear such responsibilities. We do sales, be sure to pay attention to what they preach, can not access the list, do not take over, this is not playing games. Fun to play, not fun not to play. Sales staff must be responsible, responsible for the product, the company responsible for the customer is responsible for the user responsible, and this “four-charge” the basic requirements. Do scooters, there are hundreds of plants Yongkang, the quality of the plant did not really do a few, this is my biggest U.S. scooter buyers say. He does not talk with a factory in China exclusive agent of any matter, except I do with the exclusive agent responsible for selling our products to the U.S. market, a large number of Division I almost can not catch up with his demand. He was very confident that my reputation, product quality, exceptional service, affordable prices. I do not do low-cost low-quality products, low prices, I do not take orders. My colleague asked me: how do you report a high price there is order, I reported to him a very low price but ignore me? Oh, this is in addition to offer a skill, there is the price of services inside it!

6) The introduction of new products. Needless to say I think we all know, is very profitable new products, develop new products, in addition to making big money, but also open new markets to get new customers. Division I is to develop more new products, open new markets. Wuyi companies have developed a small car last year, and earned tens of millions. However, the development of new products to pay attention to market demand, product meets the user’s preferences, not blind development, resulting in unnecessary economic losses.

Business is difficult, difficult business. Many friends are confused, do not know how to operate the business on the Internet, do not know what should be noted, I hope I can give experience points, I am here only briefly to say something simple, hope you forgive me. Meanwhile, I hope you are doing site and selected their own company’s website. Many of the manufacturers did Alibaba, Global Sources has done, there are other sites, I have done. Some say that Alibaba is good, others bad; some said Global Sources Online is good, the other bad, etc., in fact, this is the sales staff and their own companies. Alibaba, for all to see, whether page views, rank the forefront. Back-office services in place, many buyers of information, 90% of our customers now come from Ali Baba, the amount of information every day 10-25 or more, orders fastest time is 2 hours (from the inquiry to be contract) ; Global Sources Online I have been good results, buyers are more, but the cost is high, 250,000 sites a year and promotion expenses, so that small plants generally discouraged, and 6-90000 of Alibaba and promotion expenses so many small plants more acceptable, return quickly. I suggest that if manufacturers can do, but need someone to be responsible for web site, and these people are more knowledgeable experts, in order to improve online sales. Many factory owners complained to me that he spent a lot of money into the site, the result is not what is not drained away like on. I said I help you look, to him a look, we understand, that he invited a people do not understand online marketing, he brings a confidential price, sales staff know not to upset, do not allow foreign investors and sales staff to discuss their own talking. Sales staff, we are also very lack of experience, do not understand all aspects of product knowledge, lack of foreign experience, so the resulting online sales do not work. But the boss to listen to sales personnel are generally a reflection, because the sales staff have the final say, he is specific operators, sales staff that is not good, bad boss and explained. Therefore, to improve their quality of sales staff is very important, a good sales staff will give the company a huge contribution to poor sales staff will give the company a negative impact.
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Doing international trade, import and export business is a business engaged in the road. We may have doubts, domestic trade but also do well, they engage in international trade, is not yet learned to walk we must run, having to eat a fat it? In fact, international trade, did not think so what, but relative to domestic trade, the funds needed and the risks to be smaller.

To do international trade, first and foremost is to understand some simple knowledge of international trade, most notably in foreign correspondence, international trade terms, international trade practices, and bank balance of relevant knowledge. For just involved in foreign trade of individual entrepreneurs, the write-off of foreign trade, transport declaration of things are not necessary, they can find another company to agency.

Do anything else, the law, import and export business is no exception, individuals do foreign trade business is in line with “Ministry of Foreign Economic and Trade Law,” “Foreign Trade Law” clearly provides that a right to import and export companies can not enter right to export enterprises, organizations and individuals for agency business, which defined the individual can engage in import and export business. Of course, the business sector were not fully knowledgeable about the law, or is their different understanding of the law, rental housing office if you do business, they will find you the trouble.

There is absolutely no need to lease office space, residential buildings or in the home office, to be a veritable SOHU, very good, but also save a lot of costs. It should be noted that the home office do not affect the neighbors living, rest and study, or a telephone call “life line” or “60 points today,” so the situation you face the camera how embarrassing!

To save costs, the broadband is a must, now cheaper, not more than $ 100 per month fee, in addition to a telephone and fax machine, fax and telephone is best not to use the same line, it will not only easy to make the phone busy affect the business, do not meet the current automatic send and receive faxes and Internet faxes.

Ready, now you can start a business contact. Where to start it, even if not done in foreign trade also know that trade is a “joint” business, there are a lot of people call it “karate.” Now is not so simple, “sleight of hand tricks” is not easy. To facilitate the transaction, we must first learn more about the supply and demand at least one of the parties in the details.

If the export, to understand some of the supply side of the product information is not too difficult to do, and now there are many domestic trade fairs, information can be understood from the fair, when necessary, you can also see a factory production process. If you have confidence in the products of the factory, with factory reached a verbal or written agreement for their exports, if it is the exclusive agent so much the better. Many factories now want to develop or expand export business, this plant is not too difficult to find.

How to introduce the product to foreign countries, it can be accessed through the Internet sites of many of the trade, there are a lot of top supply and demand information, classified information, search for your product needs of businesses with up contact. Remember that there are many on the website is false information or information of no value, so some customers to contact as many as possible, so the chances of success was higher.

Not familiar with their products, see the demand for information and then go abroad to contact the domestic plant, so not much chance of success, even if the customer really need this product, you can contact problem involving a time .

If you have foreign customers buying intentions, Congratulations, you have a 10% success, Why? There are a lot of work behind the need for you to do. Now customers want their more favorable payment method, such as D / P, LC forward, which for their original suppliers may not have the problem, but not for you, oh. You are start-up stage, there is not much money, and foreign trade companies do not want this business to your agency, because if customers have no credit, they write-off became a problem. At this time, the performance of your chance to eloquence, to find a way to convince customers to accept payment in advance or LC at sight of the oh.

If the customer’s requirements completely agree with you, this can be said that you’re done, look for a foreign trade company to export your agent is not very difficult, with the agreement they signed export agent, export agent now generally need to charge the agency fee in 5 / 1000 (your profit must not be less than this number can be oh), then you can arrange to ship their goods out of