Dnike

1. The situation of the guests. Before the guests did not come, we must understand that the guests find out the name, identity, position, age, facial features, purpose of the visit, and have followers, ethnic customs, taboos (foreign guests would also like to know the nationality) and other relevant background material. Know what these problems, when they meet can avoid abrupt and rude.

2. Determined to meet specifications. According to information obtained in advance, combined with the specific circumstances of the enterprise, to meet the specifications established. General guests, reception can be sent by the receiving department. The more important guests, who come forward should arrange to meet a considerable capacity. Is to the station, airport, or in the office door of the enterprise can meet the above conditions.

3. Well prepared to meet. Contact with the transport sector, approved the guests take the flight, travel frequency and arrival time and place; arranged to meet the vehicle; pre-prepared for the guests rooms and meals; ready for guests sign, written to meet the guests and the Company name, high profile ready to meet even flowers.

4. Strict compliance with time. Greet guests must strictly adhere to and abide by time, must not be late, taking into account the half-way traffic and weather, preferably 15 minutes before the scene, the station waiting. In the case of overseas visitors or guests, should be at the airport, railway stations, piers arranged VIP room, to prepare and rest.

5. Take the initiative to meet the description. Guests arrive, take the initiative went forward to meet enthusiastic, greeting greetings, and then briefed each other. Usually first introduced to the staff came to welcome guests, or self-presentation and handed business cards, in addition to guests from mentioning that carry small pieces of luggage, shall take the initiative to help the guests luggage.

6. Guests travel guide. After the guests luggage arrangements, immediately open the door, guests on the train. If by car, pay attention to the right rear seat arrangement guests first car, the receptionist or the driver sitting next to the left first; if by van, then arrange the guests sitting in the driver of the double seat. Guests first arrived, generally more cautious, car starts, should not remain silent, can talk to the guest activities program, introduce the local customs, and tourist spots.

7. Proper arrangements for accommodation. Guests arrive at the destination, to make proper arrangements for accommodation and meal time, place, and so on. Taking into account the guests along the way Lawton, need shower, rest, reception staff do not stay long, saying that a good time and something the next meeting contact phone number, you can leave.