Dnike

1, slovenly type
This customer is not assertive, very difficult to resolve for the a la carte. When our service to such customers, it should be amiable to explain the various dishes for the guests and make recommendations, led him to resolve, so you can save time and increases customer confidence.

2, arrogant type

A kind of arrogance that the guests feel that they are the greatest person in the world, people feeling a bit arrogant, and believe that he has done all right, so when we serve such customers, the best compliance with its views, in accordance with his words do not argue with him cause, such service is no problem.

3, Laomashitu type

For this type of services provided to customers is best to listen to his words, do not criticize the content of what he said, What would we give him what he was, there was no problem.

4, waste type

Such guests like communication, money does not control, even boastful, so this type of guest services, distance should not be too close to avoid the event of an accident and pass the buck to us, followed by the implicate it does not pay up.

5, long-winded type

Such guests should try to avoid long talk with him, a talk on there does not, affect the work in ordering should gently explain the main points succinctly, so that the acceptance, very sensitive to the debate.

6, forgetful type

Such customers for the waiter told him that the dishes names and other relevant matters, it is easy to forget, to say several times, a la carte and must be written when the waiter he confirmed, or denied food, he sent over the dish on the trouble call the.

7, reticent type

Such customers rarely speak, so when he explained to the waiter, or a la carte items should focus on listening to their views, and make brief recommendations to ensure the integrity of food service.

8, talkative type

Such customers prefer to speak, one that will stop, when staff at his service, preferably as soon as possible to lure his on going to the subject, so as not to delay the service people’s time.

9, slow swallow type

Such customers enjoy looking around, action lag stupid, hemmed and hawed, take a very long time to decide, so his staff in ordering, it is good to help him quickly judged.

10, acute type

Such customers are impatient personality, want to quickly resolve any issues, so when the waiter for his service, must move quickly, and talked to him to be straightforward, simple, or such guest was so temperamental.

11, skittish type

Such customers are always things to deal with do not decide, even if it had been decided, they want change, and believe that other options than their own good, so a la carte waiter service for him, should guide the selection of the correctness and encouraged him to accept their decision services.

12, talkative type

Such customers like to chat on a never-ending change, so this guest services, should be the appropriate way implying that he, but also for the other guest services desk to the end of service.

13, Valentine-type

Such customers prefer a quiet place, service personnel do not go after him a la carte services to disturb him.

14, the family-type

Such guests to restaurant, the service staff should take special care of his children he felt very happy and satisfied.

15, vip-type

Such customers we serve him, should be him as the king’s attitude to serve him.

16, eat tofu type

Kind of customer service like to eat tofu, especially the female attendants serve him, he has over the behavior, we do not know or report as long as the answer can boss.

17, vexatious type

Ordering for such customer service staff or services, we pay special attention to their own stress
18, Mrs. type

European and American feminist society, it should be on the hospitality of their female customers to shop for the future of their obligation to promote.

19, drunken-type

Such customers will drink to the restaurant, each drink will be drunk, when he was drunk, it is best to avoid attention to him, do not talk to him, as long as he could not noisy, and if drunk the rest should be arranged for him to lounge .

20, open

Such customers are without reservation to any matter expressed in words and deeds, and which do not easily listen to the advice of others, so services that customers, in order to avoid hurt feelings, should wait until after their emotional stability, and then convince him, and for his service.

21, calm type

Although this kind of customer personal calm, but the decision is not easy to think of light, service personnel at his service or to order must be fluent, then the hearing convinced of this.

22, soft-type

Such guests gentle, more difficult to make a decision on the matter, the service personnel in service, as long as the strengthening of his self-confidence, he resolved to set up the court can help.

23, stubborn type

Self-concept of such customers are very heavy, although the deal and decisive thing, but less thinking, often not the same with what we mean, as long as the moderate attitude, and politely led him toward the idea that we can.

24, social-type

Such customers will say good communication, but not a good deal, when we should pay attention to his service to our words and actions, to avoid accidents, and suffered his complaints.

25, exclusive type

Effect of such customers is not easy and people have special feelings for each sense, it is best to avoid unnecessary chat with, such as to speak with him, also must find an appropriate topic, to solve the other mind.